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How Centralizing IT Resources Helped Austin Community College Streamline Cost Recovery

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The Goal

Austin Community College is a leader in providing quality, affordable education and technical training to students looking to get a degree or learn professional skills. The college was looking for an easy way to start offering Adobe Creative Cloud to their constituents, while addressing leadership’s concerns about the high price of volume licensing. The college decided to explore the possibility of recovering some of the costs incurred in the license-distribution process. The IT team was tasked with investigating how this could be done.

The Challenge

User-Based Pricing

One of the requirements placed on the IT team was the ability to apply a different price for Adobe Creative Cloud to different types of user. Their cost-recovery model would have to support three distinct price points for three distinct user types. This would require a solution with advanced e-commerce capabilities.

No Centralized Platform

“Leadership requested a complicated billing process, and Kivuto was able to support it. We were quite impressed that the rules were loaded correctly, and no issues came up in testing.”

– Garyn Dunbar, IT Project Manager, Austin Community College

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Sean Paterson

All stories by: Sean Paterson

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