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FAQ: Transitioning to Kivuto Cloud

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What is changing?

The ELMS Express program is being phased out and replaced by our new flagship product – Kivuto Cloud.

When will the change take place?

The change will take place when your current ELMS Express agreement expires.

How will this affect my online store?

There will be no visible changes to your store. Users will continue to access it at the same URL, using the same account information they’ve always used, and will have access to the same selection of products they do now.

Will there be a service interruption?

No. The transition will not require any downtime, so access to your store will not be disrupted.

Will there be a data migration?

No data migration is required for this change. All data related to your store – including user accounts, order records, product catalogs, verification mechanisms, reporting information, and custom configurations – will be unaffected by the change to Kivuto Cloud.

What do I need to do to prepare?

No implementation work is needed on your end. All you’ll have to do is sign a new agreement when your current one expires. And since the end-user experience won’t change, you won’t even need to notify your users.

What is Kivuto Cloud?

Kivuto Cloud is a new solution that helps schools centralizes and automate the distribution and management of all types of digital resource.

Kivuto Cloud supports all the functionality ELMS Express users are used to, with support for new products and features that will help school IT teams do the following.

  • Save Time & Money – Recover costs and automate tedious tasks to free up valuable time.
  • Improve Visibility – Gain richer insights into resource use with improved reporting and analytics.
  • Increase Adoption – Centralize all of the resources your students and faculty need in one convenient place to encourage their use.
  • Offer More – Your store doesn’t have to be all about software anymore. Kivuto Cloud can be used to provision and manage access to cloud services like Adobe Creative Cloud, distribute eTextbooks and OERs, and more.

To learn more about how Kivuto Cloud can help your institution, visit https://kivuto.com/cloud.

Who do I contact with questions?

If you have any questions or concerns about the shift to Kivuto Cloud, reach out to your Kivuto account manager or contact sales@kivuto.com.

Author

Liz MacDougall

All stories by: Liz MacDougall