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Contact A Kivuto Support Agent

If you have purchased or would like to purchase software from the OnTheHub eStore or your school’s WebStore and require assistance, please fill out the form below.

You can also contact us by phone and a customer support agent will be ready to assist you. Hours of operation are: Monday to Friday between 6am and 6pm (Eastern Time); call waiting time varies by time of day.

North America

  • 6:00 AM to 6:00 PM EST (Eastern Time)
  • USA/Canada (Toll Free): 1-888-396-1447
  • Local: 1-613-526-2881

Europe, Middle East and Africa (EMEA)

  • 12:00 PM to 12:00 AM CET (Central European Time)
  • France (Toll Free): 0800-916021
  • Germany (Toll Free): 0800-182-8612
  • Spain (Toll Free): 900-809754
  • United Kingdom (Toll Free): 0-800-098-8436
  • Other countries not listed: +44-845-8697566

Asia Pacific (APAC)

  • 6:00 PM to 6:00 AM (Singapore Time)
  • Australia (Toll Free): 1-800-426-231
  • Hong Kong (Toll Free): 800-968-781
  • Malaysia (Toll Free): 1-800-815-302
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