If you have purchased or would like to purchase software from the OnTheHub eStore or your school's webstore and require assistance, please fill out the Contact Us form. Please select the support option.
You can also contact us by phone and a customer support agent will be ready to assist you. Hours of operation are: Monday to Friday between 6am and 6pm (Eastern Time); call waiting time varies by time of day.
Only download TeamViewer if you were instructed to by a Kivuto representative. If you were not instructed to do so, there is no benefit to downloading the program.
If you administer an ELMS webstore for your school, we can help. If you know the name of your account manager, contact him or her first. If you do not have that information, choose one of the links below. Please include your full name and the full name of your university, college, school or school district (as appropriate).